Regardless of the type of business, customer satisfaction is the key to long-term success. At SPC, we strongly believe the primary reason we've been around since 1925 is our intense focus on serving the needs of our customer base. Over the course of 80-plus years of operation, we've worked hard to develop innovative industrial plating and metal finishing solutions that help our customers reach their short- and long-term business goals through increased productivity and greater operational efficiency.
CHECK OUT WHAT OUR CUSTOMERS HAVE TO SAY
Existing customers are always the best indicator of the true value of a company. We invite you to take a few minutes to read the customer testimonials found above. They're real-life illustrations of how our SPC plating services have helped companies just like yours solve a problem, save time or save money, and are also a clear demonstration of our sincere commitment to serving our customers. Sharretts Plating Company can do the same for your business, too!
SPC is one of the few finishers on the continent that knows how to process Magnesium. Michael F.'s testimonial refers to Magnesium parts coated in two iterations: electroless nickel only and gold plating over electroless nickel.
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Those look like they are nicely coated. And like they were a pain to coat. Thank you for taking care of us and I look forward to getting the parts.
- Michael F.
I would like to thank you for the help you have provided us in developing an electroless nickel plating technique on an unusual substrate. The sample platings you provided show that we should be able to reach our goals. I especially appreciate your willingness to take on an unusual job, with the uncertainties that that entails. It was also a pleasure touring your facility and learning about the range of plating possibilities you offer. We are looking forward to working with you in the future on our plating needs.
- Robert K.
Thank you so much for your help in finding a solution to my plating needs. It was an absolute pleasure talking with you about the different possibilities and procedures. I appreciate you taking the time to help me better understand the many processes involved with such a diverse service.
- Dave L.
Thank you for the work and advice. Obviously your knowledge and experience was on target for our needs and the structure & flexibility of your approach added significant incremental value.
- Glenn M.
I would like to thank you for the phone conversation yesterday. While debating between electroplate and electroless processes for our application, it’s now clear to me the differences between the two. Your explanations were clear, informative and very knowledgeable.
Thanks Steve, It was very good to speak with you and to benefit from your suggestions and comprehensive knowledge and understanding of my titanium product issues. Also want to thank you for the rapid response to my e-mail.
- Harold Jason
After scouring the web for weeks calling representatives and researching information into the plating industry, I had trouble grasping the costs and requirements necessary to bring a metal finishing line onto a shop floor. In under 15 mins Steve Sharretts was able to not only show me what it would take in terms of capex costs, running costs, and resources needed, but he also provided multiple options and paths to help solve my needs as a customer. It is refreshing to see someone who takes pride in their profession to both promote their business and to promote their industry as a whole.
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Did you have a good experience with us? We always like to hear our clients' success stories. Let us know what we did for you and how your business prospered.
WE'LL TAKE ON ANY PLATING CHALLENGE
Our customers also know we're not afraid to take on an "unusual" plating task. Our dedicated team of scientists, engineers, production personnel and other metal finishing professionals will call upon their combined hundreds of years of plating experience to find an innovative, even "outside the box", solution to your unique issue and help you apply it in the most cost-effective manner.
AN UNWAVERING COMMITMENT TO CONTINUOUS IMPROVEMENT
We also recognize that in order to be able to serve the needs of our customers on an ongoing basis, a solid commitment to continuous improvement is essential. That's why we've created new work teams and developed training classes for our employees to improve our work environment and increase our knowledge base. It's all about our never-ending quest to achieve 100 percent customer satisfaction.
When Robert, Associate Professor in the Graduate Program in Acoustics at Penn State University, needed help with a unique plating issue, he turned to SPC. Robert faced the challenge of developing an effective electroless nickel plating technique for use on an unusual substrate. We were able to create a number of customized plating samples for the professor that ultimately enabled him to achieve his project goals.
LEARN WHAT OUR MANY SATISFIED CUSTOMERS HAVE TO SAY ABOUT Us
"I would like to thank you for the help you have provided us in developing an electroless nickel plating technique on an unusual substrate. The sample platings you provided show that we should be able to reach our goals. I especially appreciate your willingness to take on an unusual job, with the uncertainties that that entails...We are looking forward to working with you in the future on our plating needs."
– Robert K.